Arena Tour Guide Job at Miami HEAT, Miami, FL

Y3VlenVsUkxla1hLcUFFV2tlK21qdWFTVWc9PQ==
  • Miami HEAT
  • Miami, FL

Job Description

Do you want to work for a Championship organization? We have the job for you! The HEAT Group is seeking to hire an Arena Tour Guide! We are seeking enthusiastic and customer-focused individuals to join our team as Arena Tour Guides. This role is perfect for someone with a passion for sports, entertainment, and Miami culture who enjoys interacting with diverse groups of visitors. As a part-time Arena Tour Guide, you will lead engaging, informative tours of Kaseya Center, sharing behind-the-scenes insights and showcasing all that the venue has to offer.

Essential Duties & Responsibilities

ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.

  • Lead tours of Kaseya Center, highlighting key areas such as the court, locker rooms, premium seating, and event spaces.
  • Provide guests with historical facts, fun anecdotes, and current information about the arena, the Miami HEAT, and upcoming events.
  • Ensure a memorable and enjoyable experience for all tour participants, accommodating special requests and answering questions as needed.
  • Maintain a detailed knowledge of the arena’s operations, services, events, and Miami HEAT team history.
  • Ensure the safety and comfort of tour participants throughout the tour.
  • Collaborate with team members and other arena staff to provide seamless guest service.

Desired Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

Associate’s degree in hospitality, communication, tourism, or a related field, or equivalent work experience. Strong customer service skills and the ability to handle questions with integrity. Flexibility with scheduling; must be available for varied shifts, including weekends, evenings, and holidays. Knowledge of Kaseya Center, Miami sports, or the entertainment industry is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP.

Job Tags

Holiday work, Part time, Work experience placement, Local area, Shift work, Afternoon shift,

Similar Jobs

Axis Capital

Head of Broker Compliance (Chicago) Job at Axis Capital

 ...candidates taking part in the selection process. Head of US Broker Compliance Job Family Grouping: Operations Group Job Family:...  ...maintain broker compliance policies related to anti-money laundering (AML), trade sanctions, conflicts of interest, fair market conduct,... 

Kaiser Permanente – Southern California Permanente Medical G...

Fulltime or Part-Time Radiologist Job at Kaiser Permanente – Southern California Permanente Medical G...

Salary range for full-time/part-time openings is $446,575.00 - $689,679.00. Potential premium earnings are up to $132,384.00. Salaries are inclusive of incentives depending on skills and competencies and geographic location. Potential premium earnings are based on location...

CTS Complete Technical Services

Safety Engineer - Fire Job at CTS Complete Technical Services

 ...Safety Engineer- Fire Location: Lake Charles, LA Description: The Safety Engineer Fire position provides engineering support on fire protection and safety systems to ensure compliance with corporate and regulatory requirements. The engineer will evaluate,... 

Get Me Healthcare

Licensed Health Insurance Agent Job at Get Me Healthcare

 ...Job Description Job Description If you're a Licensed Health Insurance Agent looking for something bigger, you've just found it! GetMeHealthcare is hiring an ambitious go-getter to join us full-time . With uncapped commission and daily bonuses , the more you... 

Porter & Chester Institute

Adjunct Dental Assisting Instructor Job at Porter & Chester Institute

 ...Job Description Job Description Dental Assisting Instructors are responsible for providing quality instruction to students through well prepared classes, relevant assignments, fair assessment of learning, clear documentation of student progress, and support of the...