Job Description

CarDon is a family-owned senior-living company with more than 20 communities in the Midwest. We offer independent and assisted living, rehabilitation, skilled nursing and memory support. We’re rapidly growing, offer a wide variety of career paths, and reward bright ideas and hard work . Work for the best and join the Heart of the CarDon family of care.

The Business Office Assistant is responsible for data entry of accounts receivables, bank deposits, reconciliations, and resident funds accounts.

• Collaborates with Admissions as needed or help manager identify and verify who will pay for services.

• Posts payments on accounts.

• Performs data entry for ancillary supplies and therapy services.

• Performs date entry for resident funds activity.

• Sends our quarterly resident funds statements to applicable residents.

• Submits co-insurance claims to insurance companies

• Reviews Medicaid remit reports and resubmits claims as necessary.

• Maintains accurate census records.

• Maintains resident business files.

• Assists with month-end processing.

• Copies and files as needed or assigned.

• Assumes the duties of the Business Office Manager when the manager is absent.

• Respects and protects the privacy and confidentiality of resident records and affairs at all times.

• Communicates courteously and effectively with residents, family members, visitors, co-workers, and business associates of the facility in all situations.

• Maintains sound customer service principles to respond to and adequately resolve complaints and/or concerns of residents and sponsors about accounts.

• Associates degree or equivalent from two-year college or technical school or one or more years of related experience and/or training; OR equivalent combination of education and experience.

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