Customer Service Manager
Location: Dover & Freehold, New Jersey (On-site)
Employment Type: Full-Time, Non-Exempt
Salary Range: $70,000–$80,000 per year
Position Overview
We are seeking a dynamic Customer Service Manager with a proven track record of leading and inspiring teams in a fast-paced, customer-centric environment. This is a unique opportunity to play a pivotal role in a growing organization, where your leadership will directly impact customer satisfaction and team performance. The ideal candidate will thrive in managing multiple sites, including fully remote customer service operations (overseas), and possess the organizational and communication skills necessary to collaborate effectively with diverse teams.
This role will initially be based in Dover, with regular travel to our Freehold location. As we expand, there's potential to engage with additional sites within the NJ market. If you're passionate about delivering exceptional customer experiences, building strong, motivated teams, and coordinating operations across multiple locations, we'd love to hear from you!
What We Offer
Key Responsibilities of Customer Service Manager
Team Leadership & Motivation
Customer Service & Growth
Operational & Financial Oversight
On-Site Presence & Travel
Qualifications
Required
Preferred
Why Join Us?
As a Customer Service Manager , you will have the opportunity to shape an outstanding client experience while leading a dedicated team across multiple locations. You will collaborate with various departments, implement strategic initiatives, and drive operational efficiency—all within a supportive environment that values growth and innovation.
Ready to elevate your career? Apply now and become an integral part of our mission to deliver exceptional service.
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