Job Description
Description
ESSENTIAL DUTIES & RESPONSIBILITIES
- Monitors performance of production systems and ensures 24x7X365 availability to our customers; acts as primary liaison between Kaneka IT and third-party vendors.
- Installs, configures, tunes, maintains, troubleshoots, and administers security updates and patches to our systems and servers in both physical and virtual environments.
- Designs, installs, configures, tunes, maintains, troubleshoots, and administers components and accounts within the Microsoft Azure cloud.
- Maintains key performance indicators, analyzes systems performance, identifies corrective action, designs and reviews solutions with infrastructure Manager, tests and implements security solutions.
- Leads, plans, coordinates and executes necessary IT engineering efforts and upgrades/updates to core security infrastructure servers and systems.
- Ensures only allowed devices are connected to the network using the Cisco Identity Services Engine (ISE) solution to register and allow only Kaneka and known BYOD devices.
- Installs, Configures, and maintains servers, routers, switches, and firewalls as needed with an emphasis on cybersecurity, reliability, and performance.
- Consults with customers to capture security business requirements, proposes solutions and leads projects delivering the agreed solution.
- Audits and ensures backups and restores are being performed by datacenter personnel as required; recommends and/or takes corrective action as appropriate.
- Coordinates and performs security restore operations as the business requires.
- Ensures updates to network software applications are tested and implemented according to policies; ensure updates are functioning properly.
- Provides administration, troubleshooting, and support for the hosted IP-based phone system.
- Develops, documents and maintains Disaster Recovery procedures and maintains current IT's DRP Manual; conducts training and hands-on drills with the IT Team and hosting vendors.
- Participates in the IT on-call roster.
- Ensures adequate knowledge and continuous learning by attending industry training and seminars.
OTHER RESPONSIBILITIES
- Maintain complete and open lines of communication with other personnel, functions, or departments to facilitate operations and interaction in the organization.
- Keep supervisor informed of status and progress, ensuring that regular and periodic communication takes place.
- Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks and keeping abreast of industry trends and related compliance issues within the area of responsibilities.
- Maintain professional conduct, attendance, and high ethical standards in the work place, complying with company's policies and procedures.
- Fulfill mandatory training requirements applicable for department and job duties as appropriate.
- Perform other duties and responsibilities as required or requested by supervisor or Management.
Qualifications
Behaviors Innovative - Consistently introduces new ideas and demonstrates original thinking
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Team Player - Works well as a member of a group
Experience 2 years: PowerShell, SQL scripting (required)
2 years: Cybersecurity monitoring and response (preferred)
2 years: Administering Cisco Identity Services Engine (ISE) (required)
3 years: Designing, Installing, Configuring, Maintaining virtual components incl. servers in Microsoft Azure or Amazon AWS clouds (required)
5 years: Designing, Installing, Configuring, Maintaining Networks (Leading experience) (required)
5 years: Configuring Cisco switches, routers, and firewalls, Cyber Security (required)
5 years: VmWare vSphere, Horizon (required)
5 years: IT, Microsoft Servers, Cyber Security, Exchange Server (required)
Licenses & Certifications MS Cert Systems Engineer (required)
Skills - MS Word (required)
- MS PowerPoint (required)
- MS Outlook (required)
- MS Excel (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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