Data Entry Assistant Job at ROCS Grad Staffing, Rockville, MD

Y09hNXUxeEpla1BPcEFRZGxPcWdpdVdTV0E9PQ==
  • ROCS Grad Staffing
  • Rockville, MD

Job Description

Job Description

Why You Want To Work Here:

We represent a growing union providing our members with competitive benefits and powerful resources to help advance their careers. We have a casual and fun environment and opportunity for advancement! The Recipient Services Representative is responsible for the accurate and timely response to customer service-based questions over the phone and via email and the processing of benefits applications, payment calculations, and reports.

Responsibilities of the Recipient Services Representative:

  • Provide services to allow plan recipients to make updates to their plans; often making updates to address changes, tax information, bank account information, check re-issues, etc.
  • Receive and respond to incoming emails
  • Calculate benefits information, status, and payments
  • Route calls to appropriate departments
  • Process status requests, applications, documents, and eligibility waivers
  • Maintain files of information
  • Research correspondence files, payroll reports, microfilm, and system record to determine the correct information for employer and/or participant system files, i.e., Federal Identification Number or Social Security Number discrepancies
  • Other duties as assigned

Requirements of the Recipient Services Representative:

  • Previous customer service / data entry processing experience
  • Previous banking or number/ finance-oriented experience desired
  • Listens well with the ability to communicate effectively both in verbal and written communications
  • Presents a professional image in the office
  • Strong attention to detail
  • Demonstrates ability to manage complex issues while maintaining a flexible, positive, and cooperative demeanor

Job Tags

Casual work, Work at office, Flexible hours,

Similar Jobs

Moes Feedlot LLC

Farm Hand Job at Moes Feedlot LLC

 ...Job Description Seeking a full-time farm hand for a feedlot operation. Main duties include; feeding cattle, cleaning pens and daily walk throughs of pens. Also, will need to know or be willing to learn how to drive semi to haul -hay, commodities, etc. Some field work... 

Arc Health

Urgent Care Nurse Practitioner Job at Arc Health

 ...Family Nurse Practitioner Urgent Care (Locum Contract) Location: Haak u Health Center Acoma, NM Schedule: Full-time Monday Friday, 8:00 a.m. 4:30 p.m. No call Contract: 6-month assignment (anticipated need 4 6 months) Patient Volume: patients/day Pay... 

USAA

Sr. Desk Property Adjuster (Hybrid) Job at USAA

 ...Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career... 

Willis Knighton South

NP - Gastroenterology Job at Willis Knighton South

 ...Knighton South Job Type Permanent Offering Advanced Practice Profession NP Specialty Gastroenterology Job ID 15425333 Shift Details Shift Full Time Days Scheduled Hours 40 Job Order... 

Traveling with Mchaila

Vacation Planner (Remote) Job at Traveling with Mchaila

 ...We are seeking a Vacation Planner to join our remote team. In this role, you will work directly with clients to design personalised itineraries, research destinations, and manage all travel arrangements. You will ensure each client receives exceptional service from...