Desktop Support Specialist Job at SISL Global, Valley City, OH

Y3V5NXZsOUZjRS9McVFFYWxPQ2ppdVNSVXc9PQ==
  • SISL Global
  • Valley City, OH

Job Description

Key Responsibilities:· Provide second-level technical support for desktop/laptop hardware, software, and peripheralissues.· Diagnose and resolve advanced technical issues escalated from the L1 support team.· Install, configure, and maintain operating systems, software applications, and system updates.· Perform root cause analysis to identify recurring technical problems and develop solutions.· Excellent in troubleshooting break/fix issues of windows and mac computers· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.· Collaborate with IT team members on projects, upgrades, and implementations.· Maintain accurate records of work performed, issues, and resolutions using the company'sticketing system.· Provide remote support and troubleshooting for users working from home or in the field.· Train and mentor junior support technicians as needed.· Ensure compliance with IT policies, security protocols, and best practices.· Perform routine maintenance and inspections to ensure optimal performance of equipment· Build and maintain strong relationships with end users and ensure user satisfactionQualifications:· Associate or bachelor’s degree in information technology, Computer Science, or relatedfield, or equivalent work experience.

Job Tags

Work experience placement, Remote job,

Similar Jobs

Philadelphia Housing Authority

Senior Counsel - Real Estate Job at Philadelphia Housing Authority

 ...The Philadelphia Housing Authority, America's fourth largest public housing authority and leader in real estate development and property management, is seeking Senior Counsel Real Estate in the Office of General Counsel. Reporting to the Deputy General Counsel, the... 

Uncommon Schools

High School History Teacher Job at Uncommon Schools

 ...to ensure Job Description Uncommon High School History teachers work in department teams to push students towards being self-guided...  ...health saving accounts (HSA)~ Financial Planning ~403(b) retirement savings program + employer match Paid leave of absence... 

Prime Staffing

Travel Endoscopy Registered Nurse - $2,369 per week Job at Prime Staffing

 ...Prime Staffing is seeking a travel nurse RN Endoscopy for a travel nursing job in Cardiff, Colorado. Job Description & Requirements ~ Specialty: Endoscopy ~ Discipline: RN ~ Start Date: ASAP ~ Duration: 13 weeks ~36 hours per week ~ Shift: 12 hours... 

Davita Inc.

Director, Risk Consulting (Washington) Job at Davita Inc.

 ...expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa...  ...growth, customer experience, digital payments and managing risk. The VCA team seeks a Director to join our Risk Practice and play a role developing and... 

Stantec

Wildlife Biologist/Environmental Scientist-Entry Level Job at Stantec

 .... Here, you can apply your passion and collaborate with top environmental professionals on work that's vital to our clients and the communities...  ...53 EnvSvcs-US Gulf West Employee Status: Regular Job Level: Entry Level Travel: Yes Schedule: Full time Job Posting...