Job Description

Health Technician

The Inpatient Health Technician is assigned to the acute care in mental health setting within Salt Lake City VA Medical Center and reports to the Nurse Manager. The incumbent serves as an advanced technician with the Acute Care Setting for patients who present for treatment in the Inpatient Psychiatric Unit.

Major duties may include, but are not limited to:

• Assist with acute care licensed staff with the delivery of complex and specialized patient care in possible life-threatening situations.
• Recognize life-threating situations and act to correct emergent and urgent situations according to national/local policy and/or protocol after proper education, training and competency demonstrating knowledge skills, and abilities.
• Perform patient screening by observation-based and collecting patient information in collaboration with licensed personnel.
• Documents all observations and interventions appropriately in Electronic Health Record. Notifies licensed personnel of any observations outside of normal.
• Assist and support behavioral/psychiatric situations in the emergency setting include assisting licensed personnel with crisis intervention and with the management of aggressive or suicidal psychiatric patients, by providing one-to-one observations and applying prevention and management of disruptive behavior techniques (PMDB).
• Use communication techniques required to complete the questioners and templates approved for use in the ED, including active listening, restating, and mirroring.
• Maintain a safe and therapeutic environment for the patient while promoting a sense of worth and dignity under the supervision of the licensed personnel and maintains records.
• All other assigned duties.

Preferred Qualifications: 1-2 years of experience in psychiatric care or a related field.

Requirements:

• You must be a U.S. Citizen to apply for this job
• To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work requires a level of physical fitness that allows for standing for extended periods, heavy lifting to position patients, and manual dexterity to perform clinical procedures. The work will require recurrent bending, lifting, stooping, standing, squatting, stretching, sitting, and walking. The employee assists with protecting patients, self, and other team members from physical harm by agitated, hostile, and/or confused patients by therapeutically applying physical restraints, which may require stooping, bending, and stretching.
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) - See "Required Documents" below for details.

Qualifications:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/16/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-05 position you must have served 52 weeks at the GS-04. For a GS-06 you must have serviced 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Individual Occupational Requirement: Specialized Experience: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled.

You may qualify based on your experience and/or education as described below:

• GS-5 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience includes (but is not limited to: Assists licensed staff with patient care activities, including basic interventions and procedures, under close supervision. Observes and reports physical and emotional reactions to treatments using proper medical terminology. Utilizes electronic medical record systems (e.g., VistA or CPRS) to retrieve reports and document basic patient care. Monitors diagnostic signs (e.g., vital signs, skin color, and consciousness) and reports abnormalities to licensed staff. Supports medication preparation and administration under supervision. Assists with basic advanced care tasks (e.g., aseptic techniques and catheterization) and collects patient samples as directed. Provides clerical and communication support, including answering call lights and relaying requests. Demonstrates foundational computer skills and effective communication with diverse individuals.
• OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4-year course of study above high school leading to a bachelor's degree with courses related to the occupation.
• OR, Combination: Applicants may also combine education and experience to qualify at this level. Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to 1 year of specialized experience.
• GS-6 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience includes (but is not limited to): Performs advanced patient care activities, assisting licensed staff with complex interventions and procedures. Observes, interprets, and reports physical and emotional patient reactions using advanced medical terminology. Operates electronic medical record systems (e.g., VistA or CPRS) to document and retrieve patient data. Independently monitors and evaluates diagnostic signs (e.g., vital signs, EKG, and POC testing) and reports abnormalities. Administers medications under direction, demonstrating knowledge of techniques, dosages, and potential side effects. Executes advanced procedures (e.g., aseptic techniques and catheterization) and collects samples with minimal supervision. Identifies and intervenes in emergencies while adhering to legal standards of care. Utilizes advanced computer skills and communicates effectively with multidisciplinary teams, patients, and families.

You will be rated on the following Competencies for this position:

• Conflict Management
• Customer Service (Clerical/Technical)
• Interpersonal Effectiveness
• Patient Care

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