Job Description

Job Description

ARBA is a leading provider of Point-of-Sale (POS) software solutions specializing in healthcare, corporate, and retail environments. Our platform powers cafeteria systems, payroll deduction programs, self-service kiosks, online ordering, and full inventory management. We are a fast-growing, innovation-driven company looking for talented people to join our team.

Position Overview

We’re looking for a motivated Tech Project Coordinator who thrives in a high-energy environment and can confidently articulate software solutions to prospects. This role is ideal for someone who understands technology, communicates clearly, and excels in building relationships with clients.

As part of the ARBA sales team, you will drive new business, support existing customers, and collaborate closely with Implementation, Support, and Development teams to deliver a great customer experience.

Position Summary

The Project Coordinator plays a key role in ensuring ARBA’s client implementations are delivered on time, within scope, and to the highest quality standards . This role supports the project manager by organizing tasks, tracking timelines, and coordinating between ARBA’s technical, implementation, and client success teams. The ideal candidate is detail-oriented, organized, and proactive , with strong communication skills and a passion for technology and customer service.

Key Responsibilities

• Coordinate and monitor project activities from kickoff to go-live.
• Maintain project documentation, schedules, and status reports.
• Communicate regularly with clients regarding deliverables, timelines, and updates.
• Track progress of hardware shipments, software setups, and system configurations.
• Schedule and facilitate internal and client-facing meetings.
• Work closely with implementation specialists, developers, and support teams to ensure smooth execution.
• Identify potential risks or delays and proactively communicate them to the Project Manager.
• Update project management tools (e.g., ClickUp, Asana, or Monday.com) with task progress and milestones.
• Assist in testing and validation of POS systems prior to deployment.
• Support post-go-live follow-ups to ensure successful project handoff to the Client Success and Support teams.

Qualifications

• Bachelor’s degree in Business, Information Technology, or a related field.
• 1–3 years of experience in project coordination, software implementation, or operations (POS or SaaS experience preferred).
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite and project management software.
• Detail-oriented with the ability to manage multiple projects simultaneously.
• Familiarity with POS systems, IT implementations, or healthcare technology is a plus.

Why ARBA

• Opportunity to work with innovative retail technology in the healthcare industry.
• Collaborative, growth-oriented company culture.
• Exposure to national hospital networks and enterprise-level technology rollouts.
• Competitive salary and benefits package.

The dress code is business casual, more emphasis on casual.

This position is a on-site position for the first 30-60 days. After that you may work from home.

Preferred Skills

• Knowledge of POS, payment systems, or retail technology.
• Understanding of healthcare or corporate cafeteria environments.
• Experience with Salesforce, HubSpot, or similar CRM tools.
• Familiarity with implementation processes or technical onboarding.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Health insurance
• Paid time off

Ability to Commute:

• Lisle, IL 60532 (Required)

Work Location: On-site

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