Live Chat Agent Job at Innotech, Houston, TX

ZGVXNXRGVk5mMGJJclFFV251Q2xodU9hV1E9PQ==
  • Innotech
  • Houston, TX

Job Description

Job Brief

 

We are seeking a skilled Live Chat Agent to join our team. Your primary role will be to provide exceptional customer service by handling inquiries via our live chat platform. You'll be the face of our brand, directly impacting our reputation and customer satisfaction.

 

Responsibilities

 

Handle customer inquiries promptly via live chat.

 

Provide accurate, valid, and comprehensive information by using the right methods/tools.

 

Identify and assess customers' needs to achieve satisfaction.

 

Build sustainable relationships and trust with customer accounts through open and interactive communication.

 

Meet personal/customer service team targets and call handling quotas.

 

This position offers an opportunity to interact directly with customers, solve problems, and represent our company. If you have a knack for customer service and enjoy helping others, we'd love to hear from you.
Requirements and Skills

 

Proven customer support experience or experience as a client service representative is a plus.

 

Strong phone contact handling skills and active listening.

 

Familiarity with CRM systems and practices.

 

Excellent communication and presentation skills.

 

Ability to multi-task, prioritize, and manage time effectively.

 

High school degree.

 

Job Tags

Full time,

Similar Jobs

GardaWorld Security Services U.S.

Special Response Security Officer Job at GardaWorld Security Services U.S.

 ...Job Description: GardaWorld Security Services is Now Hiring a Response Security Officer! Ready to suit up as a Special Response...  ...schedules/hours (days, nights, overnights) during the week and weekends. Competitive hourly wage of $18.25 / hour(DailyPay is available... 

Goldman Sachs

Notary Public, Collections Strategy Job at Goldman Sachs

Overview Platform Solutions, Collections Strategy Notary Public, Analyst Goldman SachsJob Description The role is responsible for notarizing affidavits and legal documents related to credit card debt collections. This position ensures the authenticity of signatures and... 

Mizuho Financial Group Inc.

Mizuho | Greenhill - Investment Banking Associate - Industrials & Diversified Industries (Chicago) (Chicago) Job at Mizuho Financial Group Inc.

Mizuho | Greenhill - Investment Banking Associate - Industrials & Diversified Industries (Chicago) page is loaded## Mizuho | Greenhill - Investment Banking Associate - Industrials & Diversified Industries (Chicago)locations: Chicagotime type: Full timeposted on: Posted...

Edwards Lifesciences Belgium

On-Site Mortgage Underwriter - FHA & Compliance Job at Edwards Lifesciences Belgium

A consulting firm is seeking a Mortgage Fulfillment Underwriter to ensure accurate review and approval of mortgage applications. The ideal candidate should have over 3 years of underwriting experience and strong knowledge of mortgage regulations. This role requires attention... 

FoundRae

Assistant Jewelry Designer Job at FoundRae

 ...Responsibilities PRODUCT DESIGN- JEWELRY, VERTU, PACKAGING Create artworks based on design direction. Create design specs with accurate details for best sample execution. Create and update Design Decks with most up-to-date information. Review samples with...