Job Description

Hello All,

Title: Microsoft Dynamics CRM Technical Lead

Location: Austin, TX (Onsite from Day 1)

Must Have Skillset: Customer Service Module

Responsibilities:

• Develop and customize Microsoft Dynamics 365 applications to fulfill specific business needs.
• Hands-on experience with CRM, sales and marketing modules
• Develop software and design solutions independently to satisfy customer requirements that consider performance and availability
• Partner with engineering product managers and principal software engineers to translate requirements into detailed designs
• Tune performance and resolve availability issues of product or service and its dependencies in production.
• Estimate software development effort including identifying dependent teams and developing code to satisfy complex requirements
• Adopt engineering best practices while contributing to the definition of the engineering lifecycle as well as the definition of best practices

Required Qualifications:

• 7+ years of hands-on experience in software development, specifically with Microsoft Dynamics 365
• Experience in user management, role assignment, and security configuration within Dynamics 365 and Power Platform
• Ability to configure and customize Dynamics 365 applications to meet business requirements, including creating custom entities, workflows, power automate flows and business rules
• Familiarity with Azure Active Directory and integration with other Microsoft services
• Proficient in C#, .NET, JavaScript, and SQL with experience in web services (REST/SOAP)
• Solid understanding of Dynamics 365 customization, configuration, and deployment using managed solutions
• Experience with the Power Platform, including Power Apps (both model-driven and canvas apps), Power Automate, and PCF controls etc.
• Knowledge of Azure and cloud-based services is advantageous, specifically Azure Functions
• Experience with SQL Server Integration Services (SSIS)
• Experience with and REST architecture

Regards

Rajashekhar

rajashekhar@smartfolksinc.com

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