Job Description
We are seeking a Client Success Manager to support a diverse client base ranging from small businesses to large enterprises. In this role, you will guide customers through onboarding, training, and implementation while collaborating with cross-functional teams.
Responsibilities:
- Drive customer onboarding and training programs.
- Represent the customer’s voice internally across product, operations, and leadership.
- Build and manage customer relationships, driving adoption and activation.
- Collaborate with marketing, finance, and engineering teams.
- Support strategy and vision for customer success programs.
Requirements:
- 3–5+ years of Client Success Management or Onboarding experience.
- Strong project management and customer relationship skills.
- Startup or fast-paced environment experience.
- Implementation/deployment experience.
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