Job Description

Patient Benefit Representative (Onsite)

Location: Cary NC

Pay Rate: $25.00 $35.00/hour

Schedule: Monday Friday, 9:00 AM 6:00 PM

About the Role

Were looking for a Patient Benefit Representative to join our team! In this role, youll support patients by providing telephonic counseling, nursing intervention, and reimbursement assistance. Youll work closely with physicians, healthcare professionals, and a multidisciplinary team to ensure patients receive the guidance and support they need throughout their treatment journey.

This position blends compassionate patient interaction with strong organizational and healthcare benefits knowledge ideal for someone who enjoys making a difference every day.

What Youll Do

• Provide telephonic patient counseling and support related to treatment programs.
• Coordinate reimbursement and benefit verification services.
• Collaborate with physicians, nurses, and other healthcare professionals.
• Maintain accurate patient documentation and follow established procedures.
• Use web-based systems, phone, and occasional in-person communication to assist patients.

What Were Looking For

• Experience in healthcare benefits , patient services , or medical reimbursement .
• Strong communication and problem-solving skills.
• Ability to work independently with moderate supervision.
• Knowledge of healthcare policies and procedures.
• Detail-oriented and empathetic approach to patient care.

Education & Experience

• High school diploma or equivalent required; associate or bachelors degree preferred.
• Previous experience in a healthcare, medical billing, or patient support role strongly preferred.

Job Tags

Similar Jobs