Job Description

Basic Qualifications

• 2 years with BS/BA; 0 years with MS/MA; 6 years with no degree
• Certifications: Information Technology Infrastructure Library Managers Expert Certificate or higher. DCWF Code 431 Intermediate: CompTIA Security+ or Systems Security Certified Practitioner (SSCP)
• Strong attention to detail and organizational skills. Excellent communications skills.
• U.S. citizenship
• An active Secret security clearance is required

Knowledge Management Responsibilities

The Knowledge Management (KM) Section is responsible for enabling knowledge flow to enhance a shared understanding, learning, and decision-making across the GCC. The KM section develops, executes, and monitors the GCC KM Program. Additionally, the KM Section conducts Content and Information Management, and Records Management, through the utilization of tools such as ARIMS, SharePoint Online, Microsoft Teams, Microsoft OneDrive, and other cloud and on premises solutions, in line with Army doctrine. The KM Section consists of the KM Working Group (KMWG) with representatives from each of the GCC divisions, and is led by the KM Officer (KMO). All GCC KM efforts are authorized, overseen, and guided by the GCC Chief Knowledge Officer (CKO), the Deputy Director.

• Provide comprehensive records management services to ensure the proper creation, maintenance, retrieval, and disposition of records within GCC. The necessary records to be managed are records pertinent to GCC operations and defined by Army Regulations and Policies.
• Establish and maintain an efficient and compliant records management system in accordance with Army regulations and policies.
• Classify, organize, and index records to facilitate easy retrieval and ensure data integrity.
• Coordinate and implement records retention schedules with relevant stakeholders to ensure compliance.
• Conduct regular audits to assess the accuracy, completeness, and security of records.
• Facilitate the accurate dissemination of information to authorized personnel within regulation defined suspense.
• Provide training and guidance on records management policies and procedures.
• Provide support during various organizational inspections.
• Achieve and maintain a records accuracy rate of at least 95% through regular audits and quality control measures.
• Ensure compliance with all applicable Army regulations and policies related to records management.
• Respond to record retrieval requests within a requirement specified timeframe, meeting the established service level agreements.
• Provide regular reports to the Knowledge Management Officer on the status of records management, including compliance metrics, audit results, and any issues requiring attention, as identified in Table 1: "Deliverables".

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