Role: Salesforce Service Cloud Technical Program Manager
Location of work: Mountain View CA ( 3 days a week)
Job Description:
We are seeking an experienced Salesforce Service Cloud Technical Program Manager to lead technical initiatives within a customer service platform. You will oversee the end-to-end delivery of Service Cloud solutions, focusing on service management, CRM, and enhancing the customer experience. This role involves collaborating with cross-functional teams to implement and optimize Service Cloud technologies, ensuring alignment with business goals.
Key Responsibilities:
Required Qualifications:
Preferred Qualifications:
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