Job Description

Sword Health is on a mission to free two billion people from pain as the world’s first and only end-to-end platform to predict, prevent and treat pain. 

Delivering a 62% reduction in pain and a 60% reduction in surgery intent, at Sword, we are using technology to save millions for our 2,500+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2023, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $2 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact. 

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 800+ (and growing!) talented colleagues, spanning two continents. Your charge? To help us build a pain-free world, powered by technology, enhanced by people — accessible to all.

Introduction:

As a Senior DevOps Engineer at Sword Health, you will play a crucial role in shaping and optimizing the foundation of our rapidly evolving infrastructure. Our mission is to streamline healthcare by providing effective, data-driven digital physical therapy solutions, and our DevOps team is at the core of delivering this vision. You will lead efforts to enhance our platform’s scalability, security, and reliability, working closely with cross-functional teams to ensure seamless integration of infrastructure changes. If you’re passionate about driving automation, improving deployment processes, and ensuring robust operational support for cutting-edge digital health technology, we would love to have you on our team!

• Design, implement, and maintain scalable, resilient infrastructure to support Sword Health’s high-demand applications and services.
• Automate and streamline deployment processes, CI/CD pipelines, and routine maintenance tasks to enhance efficiency and reduce downtime.
• Monitor and optimize system performance, proactively identifying and resolving issues to ensure high availability and reliability.
• Collaborate closely with development, data, and security teams to ensure seamless integration of infrastructure and code changes.
• Drive security best practices by implementing and managing access control, network security, and compliance-related policies across the infrastructure.
• Lead incident response and troubleshooting for infrastructure-related issues, ensuring rapid and effective resolution to maintain service continuity.
• Mentor and guide junior team members, sharing DevOps best practices and fostering a culture of continuous learning and improvement within the team.
• Stay up-to-date with industry trends and emerging technologies, bringing innovative solutions to Sword Health’s DevOps processes and toolchains.

• Experience with Linux environments;
• Experience with DevOps and GitOps methodologies;
• Experience with Kubernetes and Containerized applications (Docker);
• Experience with Infrastructure as Code (Terraform);
• Experience with Monitoring Tools (Google Cloud Monitoring/StackDriver, Grafana, Prometheus/AlertManager, NewRelic);
• Experience with Jenkins;
• Experience with CI/CD;
• Team player, Solution-oriented, Proactive attitude with “Get Things Done” mindset;
• Enthusiast and interested in technologies and innovation;
• Fluent in English (written and oral).

• Experience/Knowledge with Kafka, Prometheus/AlertManager, Grafana, Elasticsearch/ Logstash/ Kibana, Vault, Redis, MySQL, DNS;
• Experience with PHP, Javascript, GoLang;
• Experience provisioning servers and services using AWS, Azure, or GCP;
• Experience/Knowledge with Istio;
• Good know-how about Cloud Networking including VPC Management, Routing, NAT, and overall troubleshooting using TCPdump analysis;
• Familiar with SCRUM methodology.

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*

• Equity shares*

• Discretionary PTO plan*

• Parental leave*

• 401(k)

• Flexible working hours

• Remote-first company

• Paid company holidays

• Free digital therapist for you and your family

*Eligibility: Full-time employees regularly working 25+ hours per week

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Unlimited vacation

• Snacks and beverages

• English class

• Unlimited access to Coursera Learning Platform

*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.*

SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

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