Job Description

Siu Investigator

UPMC Health Plan has an exciting opportunity for a SIU Investigator! This is a remote, full-time role working daylight hours Monday through Friday. Experience as a Dental Hygienist to perform dental audits and investigations highly preferred. Under the direction of the manager, the Special Investigations Unit (SIU) Investigator is responsible for investigating assigned dental fraud, waste and abuse (FWA) cases, as well as researching and analyzing claims data in order to identify potential dental FWA. The SIU Investigator is also responsible for maintaining the FWA case system with accurate and detailed investigative activities related to assigned cases.

Responsibilities:

• Investigative actions include member/provider outreach, financial tracking, adhering to compliance regulations, and making healthcare oversight referrals.
• Plan, organize and execute dental investigations or dental audits utilizing document review, witness interviews, and data analysis to identify, evaluate and measure potential healthcare fraud, waste and abuse to determine valid cases for appropriate action.
• Risk Assessments on FWA dental trends using fraud detection software and/or as assigned by Manager.
• Present FWA training to internal staff.
• Perform dental chart reviews to assess compliance with dental coding and billing regulations.
• Utilize standard coding guidelines, principles, and coding clinics to monitor the appropriate ICD-10, CDT and CPT codes for all record types to ensure accurate reimbursement.
• Document and track activity in an internal database, provide case updates on the progress of the dental audit and dental investigation and coordinate with management recommendations and further actions and/or resolutions.
• Conduct detailed research to identify and apply appropriate regulatory, contractual, and industry requirements to the different dental benefits and products within investigations.
• Maintain or exceed designated quality and production goals. Understand and adhere to HIPAA privacy requirements. Perform special projects assigned by Management.

Bachelor's Degree preferred or 2-4 years of related experience in investigations, claims, medical coding, auditing, compliance, risk management and/or data analysis required. The ability to problem solve and communicate professionally. Detail oriented individual with excellent organizational skills. High degree of oral and written communication skills. Proficiency in MS Office/PC skills including Microsoft Excel and Word.

Preferred Skills: Experience conducting investigations within a healthcare environment preferred. Knowledge of CPT and ICD-10 coding of procedures and diagnosis is preferred. Knowledge of medical terminology, human anatomy/physiology, pharmacology, and pathology is preferred.

Licensure, Certifications, and Clearances: Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

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