Job Description
Job Description
Seasonal (Seasonal)
Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).
- Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
- Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
- Subsidized meals at Employee Dining Rooms offered for staff while on shift
- Subsidized housing options available for seasonal full-time staff
- Discounts for staff members at restaurants, shops, and service providers in Park City
- Healthcare options are available for staff members
- 401k plan with company match
PURPOSE OF POSITION: The Skier Services Administrative Coordinator supports the Skier Services Administrative Manager with tasks and projects, while also assisting the management team and in other areas of Skier Services operations. This position serves as an informational resource, answering questions about ski school programs, scheduling, and general information. The person in this position must be highly organized, attentive to detail, collaborative, and excellent with people.
RESPONSIBILITIES: Administrative Support
- Work with the Skier Services Administrative Manager to support the Skier Services team (nine departments, 35+ managers and supervisors, and 700+ ski instructors).
- Maintain office supplies and assist with office equipment troubleshooting and scheduling repairs.
- Assist in keeping the office environment organized to support daily operations.
- Prepare reports, presentations, physical and digital forms, surveys, signs, and other documents as directed.
- Assist with scheduling and coordinating meetings and training sessions, including reserving rooms and handling A/V needs.
- Support logistics for trainings, events, and activities.
- Proofread and edit departmental materials for accuracy and clarity.
- Print and distribute instructor and staff business cards.
- Process credit card payments as needed.
- Assist in coordinating with other divisions for projects and general assistance.
- Manage correspondence with guests and staff in a timely and professional manner.
- Collaborate on and complete projects in a timely manner.
Guest & Staff Communications
- Serve as an informational resource for staff, managers, and guests.
- Assist in reading daily guest comments and flag individual comments for employee recognition or Skier Services response.
- Assist in creating, proofreading, and editing Skier Services materials, including signs, reports, manuals, brochures, training documents, and presentations while following all brand and marketing guidelines.
- Build and maintain digital forms for guest and staff use.
- Assist in coordinating content for digital displays and troubleshooting errors.
- Support updates to Skier Services information on the Deer Valley website and Field Guide.
Data & Analysis
- Assist in collecting information on competitor products, pricing, and market trends.
- Assist in researching and reporting unauthorized ski instruction and lift ticket sales.
- Analyze and monitor business trends.
Operations Support
- Coordinate updates to and distribute seasonal Ski Instructor Rep List for ski products.
- Assist in the distribution of complimentary ski equipment to instructors.
- Support in the printing and tracking of divisional complimentary lift tickets.
- Assist with packaging and mailing guest items to the appropriate address.
- Help in Skier Services and other areas as needed during holidays and busy periods.
QUALIFICATIONS: - Proficient in Microsoft D365, including, but not limited to, Word, Excel, PowerPoint, Publisher, SharePoint, OneDrive, Outlook, and Microsoft Teams
- Knowledge of current Skier Services computer programs and systems preferred
- Excellent multi-tasking and organizational skills
- Excellent writing/editing capabilities
- Strong communication skills in order to work with all departments and other divisions
DEER VALLEY SKIER SERVICES EXPECTATIONS: - Exemplify a strong work ethic
- Function as a team player
- Interact in a positive and professional manner with members of peer group and all divisional employees
- Interact positively with other Deer Valley Resort employees
- Communicate any suggestions or concerns to manager in a timely manner
- Speak and act professionally while on duty
- Support and adhere to Deer Valley policies and procedures and DV Employee Handbook guidelines
- Be a good example to those around you with a positive, supportive attitude
DATES OF EMPLOYMENT: Deer Valley Resort is an Equal Opportunity Employer.
Job Tags
Full time, Seasonal work, Work at office, Local area, Shift work,