The DoubleTree by Hilton Hotel is looking for a Barista to join our Starbucks team. Our store is set in our hotel's glass atrium and is located in the heart of downtown South Bend. We proudly offer our guests Starbucks, a full service restaurant, Baker's Bar & Grill, 15,000 square feet of meeting and banquet space, an indoor pool and fitness center. Barista – Starbucks (Hilton Hotel) Position Summary The Starbucks Barista is responsible for delivering the Starbucks Experience® to hotel guests and customers by providing legendary customer service, handcrafted beverages, and high-quality food items in accordance with Starbucks Brand Standards and Hilton service expectations. This role focuses on product quality, speed of service, cleanliness, and creating a welcoming environment that reflects both Starbucks and Hilton hospitality values. Essential Job Responsibilities Customer Experience & Service * Greets guests warmly, establishes rapport, and delivers friendly, personalized service in alignment with Starbucks and Hilton service standards. * Determines customer preferences and needs through active listening and product knowledge. * Creates a welcoming café environment that reflects Starbucks’ mission of connection and community within the hotel setting. * Resolves guest concerns professionally and promptly, escalating issues as appropriate. Beverage & Food Preparation * Prepares and serves handcrafted Starbucks beverages, including espresso-based drinks, teas, and specialty beverages, strictly following Starbucks recipes, beverage standards, and sequencing. * Accurately prepares and serves pastries, sandwiches, and food items following food safety, temperature, and presentation standards. * Ensures beverage quality, consistency, and presentation meet Starbucks expectations at all times. Product Knowledge & Sales * Demonstrates thorough knowledge of Starbucks beverages, ingredients, brewing methods, and equipment. * Educates customers on menu offerings, seasonal promotions, and product pairings to enhance the guest experience. * Actively promotes Starbucks products and supports revenue generation through suggestive selling and brand-appropriate upselling. Operational Excellence * Operates Starbucks equipment (espresso machines, grinders, brewers) according to brand and safety guidelines. * Maintains inventory levels by restocking coffee, syrups, cups, food items, and retail merchandise as needed. * Performs routine cleaning, sanitation, and preventive maintenance to ensure equipment and café areas remain operational and compliant. * Follows cash handling, POS procedures, and hotel financial controls accurately. Cleanliness, Safety & Compliance * Maintains a clean, organized, and visually appealing café, bar, and back-of-house areas at all times. * Adheres to Starbucks, Hilton, local health department, and food safety regulations, including proper handwashing, sanitation, and temperature controls. * Supports a safe work environment by following all safety policies and procedures. Teamwork & Professional Development * Works collaboratively with hotel and Starbucks team members to support daily operations and peak service periods. * Participates in required Starbucks training, brand updates, and operational refreshers. * Demonstrates ownership, accountability, and flexibility in meeting operational needs, including early mornings, evenings, weekends, and holidays. We Offer * Competitive Wages * Free Parking * Meal Program * Hotel & Hilton Travel Discounts DoubleTree South Bend Downtown is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. M/F/V/D. The DoubleTree by Hilton participates in E-Verify.
...the ability to foster open communications within teams.~ Work effectively in diverse environments to include civilians, military, and contractors.~ Concurrently handle multiple issues and assignments. Works on assignments requiring considerable judgment...
...Many of them are laid-off workers who are now competing for entry-level jobs too. Please see the below links to know... ...'re always looking for entry-level software programmers, Java full-stack developers, Python/Java developers, data analysts, data scientists,...
...through a quality program for all involved. The personal trainer provides a fee-based service with all fees determined and paid to the YMCA. The Personal Trainer will consistently exhibit behaviors and attitudes that are consistent with the YMCA mission and policies of...
...About the job Vacation Planner Job Summary: We are seeking motivated and detail-oriented Remote Vacation Planners to join our growing team. This position involves assisting clients with planning and booking vacations, cruises, theme park visits, and all-...
...Bartender with Aramark! Surrounded by passionate teammates and leaders, youll help take our meals to the next level with knowledge of your craft by serving alcoholic and non-alcoholic drinks to our guests. Whether youre preparing mixed drinks, pouring other beverages, or...