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Job Description Job Description Bilingual Customer Service Representative – Call Center (Spanish/English) Full-Time | $19/hr Location: Onsite Schedule: Monday–Friday | Day Shifts Pay: $19/hour Take the next step in your customer service career in a role that values your bilingual Spanish/English skills . We are seeking professional, dependable Bilingual Customer Service Representatives to support customers in both English and Spanish within a structured, team-oriented call center environment. If you have call center or escalated customer service experience, strong communication skills in both Spanish and English , and a commitment to accuracy and attendance, this is an excellent opportunity for long-term growth with a respected organization. Why You’ll Love This Bilingual Customer Service Role Competitive Pay: $19/hour with opportunities for advancement Consistent Schedule: Monday–Friday, no nights or weekends Paid Training: Comprehensive onboarding and bilingual support training Full Benefits Package: Medical, dental, vision, and life insurance Paid Time Off: 40.25 hours of PTO plus paid holidays Referral Bonuses: Earn additional income for referring qualified candidates Positive Work Culture: Employee appreciation events and a respectful, supportive team environment What You’ll Do as a Bilingual Call Center Representative Handle inbound and/or outbound customer service calls in English and Spanish Clearly communicate information to diverse customer populations Accurately document customer interactions and follow established procedures Resolve customer inquiries efficiently while remaining calm and professional Navigate multiple computer systems and applications simultaneously Meet performance, quality, and attendance expectations consistently What We’re Looking For Required Qualifications Fluency in both English and Spanish (verbal and written) High School Diploma or GED Minimum of 1 year of call center or escalated customer service experience Strong verbal communication and active listening skills Excellent attention to detail and accuracy Comfort working with technology and multiple systems Key Traits for Success Dependable with strong attendance and punctuality Calm under pressure and solutions-focused Able to multitask while maintaining quality standards Professional, accountable, and team-oriented Additional Requirements Ability to pass a background check and drug screening Professional references required (attendance, performance, and reliability will be verified) Availability to work 8-hour shifts between 8:00 AM and 6:00 PM Ready to Apply? This is more than a bilingual call center job—it’s a long-term customer service career that values professionalism, reliability, and your ability to communicate effectively in Spanish and English . Apply today and start building a rewarding bilingual customer service career. Company Description A trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates. Working with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort. We are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today! Company Description A trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates. Working with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort. We are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today!6b250ea6-cee3-481d-915c-f7283f1b2f1b

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